Age Pension eligibility is based on rules that apply across Australia, including your age, residence, income and assets, rather than living in Newcastle. You can claim online through your myGov account linked to Centrelink, or ask Services Australia about support at a Newcastle service centre or by phone. The payment rate and any related concessions depend on your individual circumstances and are determined by Services Australia. Check the eligibility rules and required documents at servicesaustralia.gov.au before applying.