The Age Pension rules are generally the same across Australia, including Townsville. Eligibility usually depends on your age, residency, income and assets, and your payment rate may also be affected by your living arrangements and other circumstances. You can claim online through myGov linked to Centrelink, or contact Services Australia for help with the process. A Services Australia assessment determines whether you qualify and how much you may receive, so check the current requirements at servicesaustralia.gov.au.