People in Cairns can access Centrelink services online by signing in to their myGov account and linking Centrelink, where they can claim payments, report income, upload documents and check messages. If you cannot use myGov or need help with a complex matter, you can contact Services Australia or visit a Centrelink service centre in the Cairns area. Centrelink may require identity documents or an appointment, depending on what you need. Check servicesaustralia.gov.au for current online services, contact details and opening hours.