You can access Centrelink online through your myGov account by linking Centrelink and signing in to manage claims, payments, reporting and appointments. The online service is generally the same in Canberra as elsewhere in Australia, so you can complete many tasks without visiting a service centre. If you need help with identity checks, documents or a matter that cannot be completed online, Services Australia may ask you to call or attend an appointment. Check servicesaustralia.gov.au for current online instructions and Canberra service centre details.