A Centrelink online checklist can help you prepare information and documents before starting a claim through myGov. Depending on the payment, you may need identity details, your income and assets information, bank details, and documents about your partner, children, housing or work. The checklist and claim questions can vary, so follow the instructions shown for your specific payment and save evidence in an accepted format. Services Australia will assess your claim and may ask for more information; check servicesaustralia.gov.au for the latest requirements.