You can manage many Centrelink services online by signing in to myGov and linking your Centrelink account, including starting claims, uploading documents and checking messages. If you need face-to-face help, use the Services Australia website to find a service centre on the Gold Coast and check its current opening arrangements. You can also contact Centrelink by phone through the official Services Australia contact page. Eligibility, payment rates and claim decisions depend on your circumstances and are determined by Services Australia.