People in Newcastle can use Centrelink online through a linked myGov account to make claims, report income, check payments, upload documents and update personal details. If you need face-to-face help, use the Services Australia website to find the nearest service centre and check opening details before travelling. You can also book an appointment or contact Centrelink by phone if your issue cannot be resolved online. Services Australia assesses claims and eligibility based on your circumstances, so check the official servicesaustralia.gov.au website for current instructions and available services.