You can access Centrelink online through your myGov account by linking Centrelink and signing in to manage claims, payments, appointments and reporting. You will generally need your Centrelink Customer Reference Number (CRN) and identity details, and Services Australia may ask for extra verification. If you need help in Perth, use the Services Australia website to find a nearby service centre or contact Centrelink by phone. Your eligibility and payment details are decided by Services Australia based on your circumstances.