Sunshine Coast residents can generally access Centrelink services online through myGov, linked to their Centrelink account. You may be able to claim payments, report income, upload documents, check letters and update your details without visiting a service centre. If you need face-to-face help, use the Services Australia website to find your nearest location and check opening arrangements. Eligibility and payment decisions are made by Services Australia based on your circumstances, so check servicesaustralia.gov.au or contact Centrelink if you are unsure which service or payment applies.