You can claim payments such as JobSeeker, Youth Allowance, Parenting Payment or the Age Pension online through your myGov account linked to Centrelink. Your eligibility and payment rate are assessed by Services Australia based on factors such as your income, assets, age, residence and personal circumstances; living in Brisbane does not automatically change the rate. If you need face-to-face help, use the Services Australia website to find a Brisbane service centre or check whether an appointment is available. You can also review current payment rules and claim requirements at servicesaustralia.gov.au.