Centrelink payments are generally applied for through Services Australia online, by phone or at a service centre, rather than being tied to a particular local office. Use the official service centre finder on servicesaustralia.gov.au to locate nearby support and check which documents you may need. The payment you may qualify for, and the amount, depend on your circumstances, such as your income, assets, age and residency. Services Australia makes the final eligibility and payment decision.