You can apply for most Centrelink payments online through myGov, linked to Centrelink, or contact Services Australia for assistance. For face-to-face help, use the Services Australia service-centre locator to check the current Wollongong location, opening hours and whether an appointment is needed. Have identity documents and relevant details about your income, assets, rent and living arrangements ready. Services Australia decides your eligibility and payment rate based on your individual circumstances, so check servicesaustralia.gov.au for the latest requirements.