Family Tax Benefit (FTB) is a Centrelink payment, so eligibility is generally assessed by Services Australia rather than a local provider. You can claim online through myGov linked to Centrelink, or get help at a Services Australia service centre using the official location finder. Your eligibility and payment rate may depend on your family income, residence, relationship status and the care you provide for a child. Check the latest rules and estimate your possible entitlement at servicesaustralia.gov.au.