Family Tax Benefit (FTB) is a national Centrelink payment, so eligibility is not based on having a service centre nearby. You can check the rules and apply through your myGov account linked to Centrelink, or contact Services Australia by phone or at a service centre if you need help. Your entitlement may depend on factors including your child’s age, care arrangements, family income and residence status, with Part A and Part B having different rules. Use the official Services Australia Payment Finder for an estimate, but Services Australia makes the final assessment.