You can usually claim JobSeeker Payment online through your myGov account linked to Centrelink, rather than applying at a local office. If you need face-to-face help, use the Services Australia website to find a service centre near you or book an appointment before visiting. Community organisations and financial counsellors may also help you understand the process, but they cannot decide whether you qualify. Services Australia assesses each claim using your circumstances, including your age, income, assets, residence and work or study requirements.