JobSeeker Payment is assessed under Australian-wide rules, so living in Townsville does not change the basic eligibility requirements. You generally need to meet age, residence, income and assets tests, and may have mutual obligation requirements depending on your circumstances. You can claim through your myGov account linked to Centrelink, and Services Australia may ask for identity, income and employment information. For help with your application or local support, check servicesaustralia.gov.au or contact a Centrelink service centre in Townsville.