You can use your myGov account to link Centrelink and view payment information, but myGov itself does not decide eligibility. Services Australia assesses factors such as residence, age, income, assets, work status and family circumstances, depending on the payment. After linking Centrelink, you can use the online claim options and eligibility guides, or contact Services Australia if you cannot link your account. Check current rules and required documents at servicesaustralia.gov.au, as the department makes the final decision on each claim.